Excellence Riviera Cancun (Adults Only) Hotel Puerto Morelos, Puerto Morelos - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

Excellence Riviera Cancun is a luxury adults-only resort located on a stunning beach along the Mexican coast, midway between Cancun and Playa del Carmen. This resort is known for its exceptional all-inclusive services, including high-end facilities and an extensive recreational program, providing guests with a unique holiday experience. The property features elegant contemporary architecture set against the backdrop of serene ocean views, making it a standout destination for couples and adults seeking a tranquil getaway.

Location

Excellence Riviera Cancun is conveniently situated just 25 km from Cancun, providing easy access to local attractions such as Crococun Zoo and Costa Occidental de Isla Mujeres National Park. The surrounding area features stunning beach views and opportunities for exploration. Transportation options are readily available, allowing guests to discover the vibrant local culture and landmarks.

Rooms

The resort features 440 spacious suites equipped with luxurious amenities such as jetted bathtubs, premium bedding, and private furnished balconies. Each room is designed to provide comfort and elegance, including marble bathrooms with separate showers. Guests can enjoy convenient services like 24-hour room service and complimentary international calls.

Eat & Drink

Excellence Riviera Cancun boasts 10 onsite restaurants offering a variety of international cuisines, including French, Mexican, and Asian dishes. Notable choices include the Lobster House and Toscana, allowing guests to indulge in signature menu items while enjoying picturesque views. Additionally, the resort features a beachside grill and provides all meals with local brand beverages, catering to diverse culinary preferences.

Leisure & Business

The resort offers a broad range of recreational activities including cycling, beach volleyball, and water sports such as snorkeling and kayaking. Guests can relax at the full-service spa featuring treatments such as massages and beauty services, or unwind at one of the six attractive pools available. An entertainment program for adults and live music further enhances the experience during their stay.

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Puerto Morelos 2.0 mi

Airports

Cancun (CUN) 14.3 mi

Aeropuerto de Playa del Carmen (PCM) 24.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

During my stay, the dining options at the Excellence Riviera Cancun were nothing short of amazing. We enjoyed a variety of cuisines from different restaurants, with our favorites being Chez Isabelle and The Lobster House. Each meal was meticulously prepared, and I appreciated how attentive the staff were about food allergies, ensuring a safe and delicious dining experience. It was a culinary adventure that exceeded all our expectations!

Isaac123. USA, 2024-02-15Read full review on

Indulgent Spa Retreat

I had the pleasure of indulging in a couples massage at the resort's spa, and it was absolutely heavenly! The staff was incredibly skilled, and they managed to find knots I didn’t even know I had. After the hydrotherapy session, I felt completely refreshed. The tranquil environment and quality of service made it a nice experience. I could easily recommend the spa services for anyone looking to unwind!

LoisLovesTravel. Canada, 2024-03-28Read full review on

Stunning Ocean View Suite

Our junior suite with an ocean view was amazing. The cleanliness and attention to detail were impressive, with unique touches like fresh flowers and towel animals that delighted us daily. We loved having a stocked mini-bar and indulging in room service at any hour. Each time we returned from our adventures or dinner, the room was immaculate and welcoming, making our stay truly special!

FrankAdventures. Australia, 2024-05-05Read full review on

Vibrant Nightly Entertainment

The nightly entertainment at the Excellence Riviera Cancun was great! From themed parties to live performances, there was always something exciting happening. I particularly enjoyed the karaoke at the Sports Bar, where I found myself enjoying the energetic atmosphere with fellow guests. The diverse activities kept us entertained throughout our stay, making for an lovely vacation experience!

TomInParadise. UK, 2024-06-12Read full review on

What’s included

General

Non-smoking property
Free Wi-Fi
24-hour reception
Rooms/ Facilities for disabled
Baggage storage
Private beach
Elevator
ATM/Cash machine
Gift/Newsstand
Beauty salon
Coffee shop
Multilingual staff

Sports & Fitness

Fitness center
Tubing
Outdoor tennis court

Services

Free valet parking
Room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Stores/Commercial services
Newspaper service
Bell staff/Porter

Dining

Restaurant
Poolside snack bar
Beach bar
Free breakfast

Business

Business center
Meeting/ Banquet facilities

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Swimming pool
Garden area
Barbeque grills
Free cabanas
Spa & wellness center
Sauna
Turkish bath
Steam room
Treatment room

Room features

Air conditioning
In-room safe
Rooftop terrace
Balcony

Media

Television
Telephone

Location

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

Map view

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

City landmarks

Zoo

Crococun Zoo

1.4 mi

Beach

National Reef Park of Puerto Morelos

2.0 mi

Gallery

Galeria Arte Zissimo arte contemporano

1.3 mi

Av. Javier Rojo Gomez Lote 3

Catholic Church

1.7 mi

Av. Javier Rojo Gomez 14

Rosario & Marco's Art Shoppe

1.4 mi

Puerto Morelos

Faro Inclinado

2.0 mi

Beach

Snorkeling Adventure

1.8 mi

Puerto Morelos Lighthouse

2.0 mi

Puerto Morelos

Day & Night Beach Club

1.8 mi

Ruta de los Cenotes

Cenote La Noria

2.0 mi

Store

Playa Publica puerto morelos

1.8 mi

Beach

Playa

1.8 mi

Ojo de Agua Beach

1.8 mi

Puerto Morelos

club de playa

1.9 mi

Beach

Club de playa Villas La Playa

1.9 mi

morales

Puerto Morales Botanical Gardens

2.0 mi

Diveshop Diverspoint

1.9 mi

Church

Parroquia San Jose Obrero

2.0 mi

La Ventana al Mar

2.0 mi

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

2.0 mi

Puerto Morelos Reef

2.0 mi

Lighthouse

Leaning Lighthouse

2.0 mi

Puerto Morelos Town Square

2.0 mi

Letters of Puerto Morelos

2.0 mi

San Jose Catholic Parish

2.0 mi

Parks

Arrecife De Coral

2.1 mi

Av Rojo Gómez s/n

Artisans Market

2.1 mi

Plaza AKI Morelos

2.2 mi

Mall

AKI

2.2 mi

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

Exceptional staff

Beautiful rooms

Seaweed on beach

Occasional noise

8.6/10

Great

Rooms

9.6

Location

9.2

Service

9.8

Dining

9.0

Eric

United States of America, February 2025

10.0/10

Our stay at Excellence Riviera Cancun was simply wonderful. We were there for a family wedding, and every aspect exceeded our expectations—from the excellent service of the staff to the mouthwatering food. The beach is beautiful, and the lazy river was a perfect spot to relax and unwind. The only downside was that we didn't want to leave; we are already excited about going back soon!

Rooms

10.0

The rooms were spacious and beautifully decorated, providing a comfortable retreat after long days by the pool or beach.

Service

10.0

The staff was extraordinarily attentive, always with a smile and ready to make our vacation special. Our experience was truly enhanced by their exceptional service.

Location

10.0

The resort is directly on a pristine beach, providing stunning views and easy access to various activities, including the relaxing lazy river.

Dining

10.0

Every meal was outstanding; the food was not only delicious but beautifully presented, offering a wide variety of dining options.

Facilities

10.0

The facilities are top-notch, featuring a luxurious pool area and well-maintained grounds that encouraged us to spend our time outdoors.

Brent

United States of America, December 2024

8.0/10

My stay at this resort was memorable overall, with a beautiful beach and clean, modern facilities. The staff was exceptionally friendly and made us feel welcome. However, I found the dining options somewhat lacking in variety, and the cold pools were not ideal for relaxation. The experience was impressive but felt a bit overpriced considering the dining and pool conditions.

Rooms

9.0

The rooms were spacious, modern, and impeccably clean, with a comfortable bed and beautiful oceanfront views. The inclusion of a private terrace and jacuzzi was a delightful touch.

Service

10.0

Service was fantastic, with staff going above and beyond to ensure we were well taken care of. They were consistently friendly and attentive, creating a welcoming environment.

Location

8.0

The location was stunning, right on the beach with easy access to the lazy river by the spa. However, the seaweed accumulation was a downside that impacted the beach experience.

Dining

6.0

Dining was satisfactory, but I expected better variety and quality for the price. While there were some decent options, many meals were just average.

Facilities

7.0

The facilities were well-kept, with various pools and amenities, but the cold temperature of some pools made them less enjoyable than expected.

John

United States of America, November 2024

9.6/10

Our stay at Excellence Riviera Maya was nothing short of spectacular! The service was exceptional, with attentive staff who made us feel like VIPs. We loved our swim-up suite and the variety of dining options available. However, there were a few changes to the beach area that didn’t quite meet our expectations. Overall, it was a luxurious experience, and we can't wait to return!

Rooms

10.0

The swim-up suite was spacious, beautifully decorated, and equipped with both indoor and outdoor jacuzzis, making it a perfect retreat.

Service

10.0

The service was top-notch, with staff always checking in on us and ensuring we had everything we needed, especially in the Excellence Club.

Location

9.0

The resort is beautifully located near the beach, providing a perfect backdrop for a relaxing vacation; however, some seaweed accumulation was noted.

Dining

10.0

The dining experience was fantastic, with plenty of delicious options, particularly at Basmati and Spice restaurants, which we loved.

Facilities

9.0

The facilities were outstanding, especially the pools and beach areas, which were well-maintained and provided great amenities.

George

United States of America, November 2024

9.2/10

I had an incredible time at this resort! The staff greeted us with champagne, and the vibes were just fantastic. The location is beautiful, right by the beach, and the room was spacious and clean. Dining is a highlight with numerous options, but there were a couple of slow service moments. Overall, it’s a great value, especially considering the amenities offered.

Rooms

9.0

The room was spacious, clean, and beautifully appointed with comfortable beds and thoughtful touches like ample towels.

Service

9.0

Service was consistently outstanding, with a welcoming staff who went above and beyond to fulfill requests.

Location

10.0

The resort is located right on a lovely beach, making it easy to access everything.

Dining

9.0

Dining options were abundant and varied; loved the breakfast buffet for its huge selection.

Facilities

9.0

The facilities were well-maintained; the pool area was fantastic and always clean.

Bill

United States of America, September 2024

9.8/10

This resort is a perfect getaway, with exceptional service and fantastic dining options. The beach experience was enjoyable despite the occasional seaweed issue. The staff made us feel at home, and the rooms were beautiful and well-kept. The entertainment options were plentiful, ensuring we had a memorable stay. However, there were moments where the seaweed on the beach was a bit bothersome for swimming.

Rooms

10.0

The rooms were stunning and spacious, featuring gorgeous marble floors and kept impeccably clean. We had a lovely outdoor tub that was perfect for relaxing.

Service

10.0

The staff went above and beyond to cater to our needs. From room service to poolside bar service, everyone was attentive and friendly.

Location

9.0

The resort is right on the beach, with easy access to all the amenities. It’s situated in lush tropical gardens, making it a serene and beautiful setting.

Dining

10.0

Dining options were fantastic, especially at Toscana and Chez Isabelle. The breakfast buffet was always delicious with plenty of choices. I loved how the staff remembered our preferences.

Facilities

10.0

The facilities were top-notch, with a beautiful pool area and various entertainment options throughout our stay. Everything felt luxurious and well-maintained.

Exceptional staff

Seaweed on beach