Excellence Riviera Cancun (Adults Only), Puerto Morelos - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

Excellence Riviera Cancun is a luxury adults-only resort located along the beautiful Mexican coastline, specifically between Cancun and Playa del Carmen. It features high-end amenities, including six pools, multiple hot tubs, and a full-service spa. This resort is well-known for its all-inclusive services, ensuring guests enjoy a hassle-free experience.

Location

Situated just 25 km from Cancun, the resort is an ideal base for exploring local attractions, including Crococun Zoo and Costa Occidental de Isla Mujeres National Park. Its beachfront location offers stunning views and easy access to the surrounding area's vibrant culture and natural beauty.

Rooms

The resort offers 440 well-appointed rooms featuring elegant contemporary decor, private furnished balconies, and marble bathrooms with separate showers and jetted tubs. Each suite is equipped with 24-hour room service and free international calls, ensuring guest comfort and convenience.

Eat & Drink

Guests can indulge in meals at any of the 10 onsite restaurants, which offer international cuisine including Mexican, French, and Italian dishes. Signature dining options feature a beachside grill and an extensive selection of mealtime drinks, including local brands and soft drinks.

Leisure & Business

Excellence Riviera Cancun provides various recreational activities, such as tennis, beach volleyball, and golf. The resort also hosts a full-service spa where guests can enjoy massages, body treatments, and facials. Additionally, there are multiple bars and an array of live entertainment options available.

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Getting around

Explore available ways to reach your dream destination

City Centre

Puerto Morelos 3.2 km

Airports

Cancun (CUN) 23.0 km

Aeropuerto de Playa del Carmen (PCM) 39.0 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Dining Experience

During my recent stay, I was blown away by the variety and quality of food offered at the Excellence Riviera Cancun. The restaurants provided an amazing selection, from the delicious Indian cuisine at Basmati to mouthwatering seafood at the Lobster House. Room service was also great; we enjoyed breakfast on our balcony within 30 minutes of ordering. Truly a culinary delight!

Nicholas45. United Kingdom, 2024-03-15Read full review on

Luxurious Swim-Up Room

I had the pleasure of staying in a swim-up room, which was nothing short of fabulous. The room was well-appointed with a king-sized bed and a fantastic minibar. Each day, we enjoyed refreshing drinks while floating in the direct access to the pool. It made our experience so relaxing, and I would highly recommend this upgrade to anyone visiting.

Grace_Journey. Canada, 2024-05-22Read full review on

Revitalizing Spa Experience

The Mille Spa was an absolute highlight during my stay. I treated myself to a wonderful couples massage, which Litzy and Sonia made an lovely experience. The ambient atmosphere and attention to detail provided a truly relaxing state of mind, leaving me rejuvenated for the rest of my vacation.

JoeAdventures. Australia, 2024-07-10Read full review on

Evening Entertainment Delight

I was pleasantly surprised by the entertainment options available at the resort. Each evening featured live music and engaging performances. The Mariachi band during Mexican Night was a standout, and we especially enjoyed Claudia's singing on Wednesday. It was a great way to wind down after a day of relaxation by the pools.

MartinExplorer. United States, 2024-09-05Read full review on

What’s included

General

Non-smoking property
Free Wi-Fi
24-hour reception
Rooms/ Facilities for disabled
Luggage storage
Private beach
Lift
ATM/Cash machine
Gift/Newsstand
Beauty salon
Coffee shop
Multilingual staff

Sports & Fitness

Fitness centre
Tubing
Outdoor tennis court

Services

Free valet parking
Room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Newspaper service
Bell staff/Porter

Dining

Restaurant
Poolside snack bar
Beach bar
Free breakfast

Business

Business centre
Meeting/ Banquet facilities

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Swimming pool
Garden area
Barbeque grills
Free cabanas
Spa & wellness centre
Sauna
Turkish bath
Steam room
Treatment room

Room features

Air conditioning
In-room safe
Rooftop terrace
Balcony

Media

Television
Telephone

Location

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

Map view

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, Sm 11, Puerto Morelos, Mexico, 77580

City landmarks

Zoo

Crococun Zoo

2.3 km

Beach

National Reef Park of Puerto Morelos

3.1 km

Gallery

Galeria Arte Zissimo arte contemporano

2.1 km

Av. Javier Rojo Gomez Lote 3

Catholic Church

2.8 km

Av. Javier Rojo Gomez 14

Rosario & Marco's Art Shoppe

2.2 km

Puerto Morelos

Faro Inclinado

3.2 km

Beach

Snorkeling Adventure

2.9 km

Puerto Morelos Lighthouse

3.2 km

Puerto Morelos

Day & Night Beach Club

2.9 km

Ruta de los Cenotes

Cenote La Noria

3.2 km

Store

Playa Publica puerto morelos

2.9 km

Beach

Playa

2.8 km

Ojo de Agua Beach

2.9 km

Puerto Morelos

club de playa

3.1 km

Beach

Club de playa Villas La Playa

3.1 km

morales

Puerto Morales Botanical Gardens

3.2 km

Diveshop Diverspoint

3.1 km

Church

Parroquia San Jose Obrero

3.3 km

La Ventana al Mar

3.2 km

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

3.2 km

Puerto Morelos Reef

3.2 km

Lighthouse

Leaning Lighthouse

3.2 km

Puerto Morelos Town Square

3.3 km

Letters of Puerto Morelos

3.3 km

San Jose Catholic Parish

3.3 km

Park

Arrecife De Coral

3.3 km

Av Rojo Gómez s/n

Artisans Market

3.4 km

Plaza AKI Morelos

3.5 km

Mall

AKI

3.5 km

Reviews and Ratings

Feedback from previous guests about their experience

92%

liked the resort and would come back again

Exceptional staff

Beautiful rooms

Seaweed on beach

Occasional noise

9.2/10

Perfect

Rooms

9.6

Location

9.2

Service

9.8

Dining

9.0

Eric

United States, February 2025

10.0/10

Our stay at Excellence Riviera Cancun was simply wonderful. We were there for a family wedding, and every aspect exceeded our expectations—from the excellent service of the staff to the mouthwatering food. The beach is beautiful, and the lazy river was a perfect spot to relax and unwind. The only downside was that we didn't want to leave; we are already excited about going back soon!

Rooms

10.0

The rooms were spacious and beautifully decorated, providing a comfortable retreat after long days by the pool or beach.

Service

10.0

The staff was extraordinarily attentive, always with a smile and ready to make our vacation special. Our experience was truly enhanced by their exceptional service.

Location

10.0

The resort is directly on a pristine beach, providing stunning views and easy access to various activities, including the relaxing lazy river.

Dining

10.0

Every meal was outstanding; the food was not only delicious but beautifully presented, offering a wide variety of dining options.

Facilities

10.0

The facilities are top-notch, featuring a luxurious pool area and well-maintained grounds that encouraged us to spend our time outdoors.

Brent

United States, December 2024

8.0/10

My stay at this resort was memorable overall, with a beautiful beach and clean, modern facilities. The staff was exceptionally friendly and made us feel welcome. However, I found the dining options somewhat lacking in variety, and the cold pools were not ideal for relaxation. The experience was impressive but felt a bit overpriced considering the dining and pool conditions.

Rooms

9.0

The rooms were spacious, modern, and impeccably clean, with a comfortable bed and beautiful oceanfront views. The inclusion of a private terrace and jacuzzi was a delightful touch.

Service

10.0

Service was fantastic, with staff going above and beyond to ensure we were well taken care of. They were consistently friendly and attentive, creating a welcoming environment.

Location

8.0

The location was stunning, right on the beach with easy access to the lazy river by the spa. However, the seaweed accumulation was a downside that impacted the beach experience.

Dining

6.0

Dining was satisfactory, but I expected better variety and quality for the price. While there were some decent options, many meals were just average.

Facilities

7.0

The facilities were well-kept, with various pools and amenities, but the cold temperature of some pools made them less enjoyable than expected.

John

United States, November 2024

9.6/10

Our stay at Excellence Riviera Maya was nothing short of spectacular! The service was exceptional, with attentive staff who made us feel like VIPs. We loved our swim-up suite and the variety of dining options available. However, there were a few changes to the beach area that didn’t quite meet our expectations. Overall, it was a luxurious experience, and we can't wait to return!

Rooms

10.0

The swim-up suite was spacious, beautifully decorated, and equipped with both indoor and outdoor jacuzzis, making it a perfect retreat.

Service

10.0

The service was top-notch, with staff always checking in on us and ensuring we had everything we needed, especially in the Excellence Club.

Location

9.0

The resort is beautifully located near the beach, providing a perfect backdrop for a relaxing vacation; however, some seaweed accumulation was noted.

Dining

10.0

The dining experience was fantastic, with plenty of delicious options, particularly at Basmati and Spice restaurants, which we loved.

Facilities

9.0

The facilities were outstanding, especially the pools and beach areas, which were well-maintained and provided great amenities.

George

United States, November 2024

9.2/10

I had an incredible time at this resort! The staff greeted us with champagne, and the vibes were just fantastic. The location is beautiful, right by the beach, and the room was spacious and clean. Dining is a highlight with numerous options, but there were a couple of slow service moments. Overall, it’s a great value, especially considering the amenities offered.

Rooms

9.0

The room was spacious, clean, and beautifully appointed with comfortable beds and thoughtful touches like ample towels.

Service

9.0

Service was consistently outstanding, with a welcoming staff who went above and beyond to fulfill requests.

Location

10.0

The resort is located right on a lovely beach, making it easy to access everything.

Dining

9.0

Dining options were abundant and varied; loved the breakfast buffet for its huge selection.

Facilities

9.0

The facilities were well-maintained; the pool area was fantastic and always clean.

Bill

United States, September 2024

9.8/10

This resort is a perfect getaway, with exceptional service and fantastic dining options. The beach experience was enjoyable despite the occasional seaweed issue. The staff made us feel at home, and the rooms were beautiful and well-kept. The entertainment options were plentiful, ensuring we had a memorable stay. However, there were moments where the seaweed on the beach was a bit bothersome for swimming.

Rooms

10.0

The rooms were stunning and spacious, featuring gorgeous marble floors and kept impeccably clean. We had a lovely outdoor tub that was perfect for relaxing.

Service

10.0

The staff went above and beyond to cater to our needs. From room service to poolside bar service, everyone was attentive and friendly.

Location

9.0

The resort is right on the beach, with easy access to all the amenities. It’s situated in lush tropical gardens, making it a serene and beautiful setting.

Dining

10.0

Dining options were fantastic, especially at Toscana and Chez Isabelle. The breakfast buffet was always delicious with plenty of choices. I loved how the staff remembered our preferences.

Facilities

10.0

The facilities were top-notch, with a beautiful pool area and various entertainment options throughout our stay. Everything felt luxurious and well-maintained.

Exceptional staff

Seaweed on beach